Helping laid-off workers find new jobs and get back on their feet is one of the most critical roles for any workforce agency. It’s just as critical as giving career advice to students looking to change their career trajectory. Yet transitioning into a new job, much less a new career field, is difficult. Workforce professionals and higher education institutions need strategies to leverage the skill sets workers already have to help them find new jobs.
Related Jobs for Those at Risk of Automation
Automation and artificial intelligence are reshaping the labor market, therefore most discussion of displaced workers and automation focuses on manufacturing jobs. But in fact, tasks in Office and Administrative positions are among those greatest at risk. Let’s look at one of these occupations: Receptionist.
By analyzing the role of Receptionist in Burning Glass Technologies’ labor market analysis tool, Labor Insight™, we can see that receptionists have a variety of related jobs they can do based on their transferable skills. Transferable skills are types of skills that a worker can use across many jobs, allowing them to more easily transition into a new role. A receptionist has many transferable skills such as administrative support, customer service, scheduling, data entry, and more. These transferable skills will allow a receptionist to move into related jobs such as Legal Secretary, Executive Assistant, or File Clerk.
According to Labor Insight, a Receptionist can transition into a Medical Secretary role which offers a higher average salary and is projected to grow by 22.5% in the next 10 years. This also offers an opportunity for the receptionist to venture into a new industry, allowing them to explore new health care roles such as Nursing Assistant, Emergency Room Technician, or Patient Service Representative.
Two other roles that often face workforce automation challenges are Cashiers and Production Workers. Let’s look in Labor Insight to see which related jobs are available for these workers.
Cashiers can easily transition into other service sector jobs such as Retail Sales Associate, Stocking Clerk, and Food Service Member. And by adding a few more skills to their skill set, they can become a Retail Store Manager/Supervisor.
Production Workers can easily transition into jobs such as Manufacturing Machine Operator, Electronic/Electrical Assembler, and Manufacturing/Production Technician. By adding a few more skills to their skill set, they can become a CNC Operator which opens a doorway to many advanced manufacturing jobs with higher salaries such as CNC Programmer, Tool and Die Maker, and Machinist.
Make Your Students and Workers More Marketable with Skills that Carry a Salary Premium
When looking at skills by occupation, you’ll find that some skills carry a salary premium. Employers are willing to pay a higher salary for these skills, and acquiring this knowledge helps the candidate stand out. For instance, if a Marketing Manager wants to change jobs and become a Public Relations / Communications Specialist, then they should consider learning premium, defining skills such as Media Relations and Corporate Communications.
This is also a great opportunity for career services departments to talk with students and guide them to a rewarding career path based on the students’ skills and interests.
Dig Deeper into Occupation Needs
Once a person has found an occupation they are qualified for, you can give them direction on where to begin applying for work by showing them the top industries and employers hiring for this job.
For instance, Receptionists are most needed in industries such as Health Care and Social Assistance, Professional, Scientific, and Technical Services, and Retail Trade.
The top employers for Receptionists are H&R Block, JCPenney, and Brookdale Senior Living. Keep in mind these are the top employers across the U.S., but you can see top employers and industries by state, city, metro area, and county.
Workforce agencies and higher education professionals all over the U.S. are using Labor Insight to help find related jobs for their students and displaced workers. To learn how labor market information can help you solve many of your needs, watch Burning Glass’ webinar How to Build a Better Workforce and Program Portfolio or contact us for a personalized demo.
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