“I think we will see a lot of change within companies post-COVID, as each further utilizes the efficiencies learned the past couple of months.
The Federal Reserve concluded in its April report that “lasting impacts of the COVID-19 outbreak could accelerate the trend towards online sales, hurting small retailers and brick-and-mortar stores.” … But the pandemic has influenced more than shopping. All of those online meetings are a harbinger of things to come.
A study by Burning Glass Technologies in 2017 concluded that 82 percent of medium-skill jobs require digital skills. Think about restaurant workers who manage meal deliveries on a spreadsheet and farmers who manage irrigation on smartphones.”